Privacy Policy

We're committed to protecting your privacy and being transparent about how we handle your data.

Last updated: December 2024Request Data Deletion
Our Commitment to Privacy

AquaHub ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you use our mobile application ("App"). By using AquaHub, you agree to the terms described below.

We do not sell or rent your data to third parties.

1. Information We Collect

Information You Provide Voluntarily

Account Data

Email address, username, or profile information when creating an account

Reports & Contributions

Water quality observations, photos, and comments submitted within the App

Information Collected Automatically

Device Data

Type of device, operating system, and app version

Location Data

Approximate or precise location to show nearby water points (if enabled)

Usage Data

Anonymous statistics about how the App is used (screens visited, features used)

2. How We Use Information

We use the information we collect to:

  • Provide core functionality of the App (maps, reports, contributions)
  • Display and share community-submitted data
  • Improve the App and user experience
  • Monitor and maintain security and prevent misuse
  • Communicate important updates or notifications (if applicable)
3. Data Sharing

We may share information only in the following cases:

With your consent

If you choose to share a report publicly

With trusted service providers

Cloud hosting (Supabase, Google Maps APIs) strictly for operating the App

For legal reasons

If required by law, regulation, or government request

4. Data Storage & Security

Security Measures

  • Industry-standard encryption
  • Trusted hosting providers
  • Regular security monitoring

Important Note

We take reasonable measures to protect against unauthorized access, alteration, disclosure, or destruction of your information. However, no method of electronic storage or transmission is 100% secure.

5. Your Rights

Depending on your jurisdiction, you may have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Withdraw consent for location services or data processing
Export your contributions (if technically feasible)

To exercise these rights, please contact us using the information below or visit our data deletion page.

6. Children's Privacy

AquaHub is not directed to children under 13. We do not knowingly collect data from children under 13. If you believe a child has provided personal data, please contact us to have it removed.

7. Third-Party Services

The App may use third-party services that collect information. These services operate under their own privacy policies:

Google Maps

Map display and geolocation services

Supabase

Authentication, storage, and database services

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected with an updated "Last updated" date. We encourage you to review it periodically.

9. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us:

Privacy Team

privacy@digiwater.app

General Inquiries

hello@digiwater.app

Address

[Your Company Address]
Portugal