Account & Data Deletion
We respect your right to privacy and data control. Request deletion of your AquaHub account and all associated personal data.
GDPR & Privacy CompliantAccount deletion is permanent and irreversible. Once processed, you will lose access to all your data, reports, and contributions.
- Your water quality reports and contributions will be anonymized but may remain visible to help the community
- You won't be able to recover your account, favorites, or personal data after deletion
- The deletion process takes up to 30 days to complete
- Some data may be retained for legal compliance or security purposes
How the Deletion Process Works
We've made the process simple and transparent while ensuring your data security.
Fill out the form below with your account details and deletion request.
We'll verify your identity to ensure account security and prevent unauthorized deletions.
Before deletion, you can request a copy of your data for your records.
We'll permanently delete your account and personal data within 30 days.
What Data Will Be Deleted
Here's a comprehensive list of the data types that will be permanently removed from our systems.
Email, username, profile data
Your submitted water quality reports and observations
Images and media files you've uploaded
GPS coordinates from your reports (if provided)
Anonymous usage statistics and app interactions
Support tickets and correspondence with our team
Please provide the following information to process your account deletion request.
Within 24 hours
We'll acknowledge your request and begin verification
Within 7 days
Identity verification completed and data export provided (if requested)
Within 30 days
Complete account and data deletion from all systems
If you have questions about the deletion process or need assistance, our privacy team is here to help.
Privacy Team
privacy@digiwater.app
General Support
support@digiwater.app